ToolBerry is built to work offline - for real. Your jobs, customers, and schedules live right on your device, so you can pull up anything on a job site even with zero signal. No spinning loaders. No "you're offline" screens.

But that offline-first approach has one catch: it requires your browser to be able to save data permanently to your device. Private and Incognito modes don't allow that - and a couple of browsers block it outright. Here's what's going on and how to get back to work in about 30 seconds.

What's happening

ToolBerry stores your data directly on your device using a browser feature called local storage. Think of it as a tiny locked filing cabinet that lives inside your browser - just for ToolBerry - that keeps everything fast, private, and available even when you're offline.

Private Browsing and Incognito modes intentionally block this. That's actually the whole point of private mode - your browser leaves no trace after you close the window. For most websites that's fine, but for an app like ToolBerry that's designed to remember your jobs, customers, and schedules, it means your data would vanish every single time you close the tab.

To protect you from that happening unexpectedly, ToolBerry detects this situation and lets you know before you enter any data.

Which situations are affected?

✅ Works great:

• The ToolBerry app - iOS and Android, no restrictions at all
• The PWA app - MacOS and Windows**,** no restrictions at all
• Chrome - All platforms (regular mode)
• Edge, Brave, and other Chromium browsers - All platforms (regular mode)
• Safari - Mac, iPhone, iPad (regular mode only )
• Firefox - desktop and Android (regular mode only)

⚠️ Works with some restrictions - great for experiments

• Chrome - Windows, Mac, Android**,** works with some restrictions (120 MB limit, data lost after closing the tab)
• Edge, Brave, and other Chromium browsers - Windows, Mac, Android**,** works with some restrictions (120 MB limit)

❌ Won't work - data can't be saved: