If you run a service business (housekeeping, landscaping, plumbing, HVAC, handyman), your "operations stack" probably looks like this:

• A notes app for customer addresses
• A group text for the team
• A paper notebook in the truck
• A spreadsheet someone updates on Sunday nights
• A scheduling app that costs too much and only does part of what you need
• The phone, ringing all the time

You are not unorganized. You are running a real business with the wrong tools.

That is what we are building ToolBerry for. The promise is simple. Your work, your customers, your data. All yours.

Who we are building it for

The person in the truck.

The housekeeper between two clients. The landscaper running three crews across town. The HVAC tech in a crawlspace. The owner who is also the dispatcher, the technician, and sometimes the accountant. If you work alone or you have 30 trucks, the work happens out there. Not in an office.

That is the user we design for. And the truth is, most field service software was not.

Most of it was made for the office, then put on a phone. The dispatcher gets a nice dashboard. The technician gets a loading spinner.

The four problems we keep hearing

1. Their tools do not work where the work happens.

Crawlspaces. Basements. Rural service routes. Job sites in concrete buildings with no signal. If your job tracker freezes when the bars drop, it is useless. ToolBerry is offline-first by design. You can finish a work order on a roof with no signal, and it syncs when you are back on Wi-Fi. We wrote a separate post about how this works. The short answer for why we do it: this is the basics for the people we serve. (Why ToolBerry Is Offline-First.)

2. Their information lives in seven places.